People who own, use, and support HPdevices. Thank you for participating in the HP Community. NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more When the website support page opens, Select (as available) a Category > Topic > Subtopic Learn about your Printer - Solve Problems HP Printer Home Page - References and Resources > Terms of Use > HP Smart – formally HP Connected – Services Terms of Use Why can't I connect my wireless printer or print over the network? What if my cloud printer is missing, offline, or unavailable in the HP Smart app? What is the HP Smart app and its requirements? HP Smart (Mobile) > Download / Install - How-to - and FAQ Reset and / or Reinstall the HP Smart app Once the printing pop-up menu appears on your computer screen, select the printer you intend to send the job to. Make sure all devices (computers, tablets, Mac) are running the latest version of HP Smart for that platform. Press the Ctrl and P buttons on your keyboard at the same time. Restart Everything, including the router that controls your network I get a message that my printer is not available for this service BUT IT HAS BEEN FOR 3 YEARS. I tried every way outlined in the apps troubleshooting steps with no luck. That said, Yes - eventually, you might run out of things to try. Suddenly my printer stopped working only with printer scan mode via the hp smart app which was working great and I use often. HP Straightforward Scan scans the documents fine, but when EGO indent items to save to file as a PDF a 'looks' like he is do something but is Not saving an file TO TOTAL. It's true that what you do depends on the Operating System and the device you are using. Have HP Easy Scan on my iMac (macOS Sierra 10.12.3) the I use with my Color LaserJet Profess MFP M177fw. HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support Business PCs, Workstations and Point of Sale Systems. Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.The last thing that Apple support suggested - which hasn't yet been done, as I was two hours in the chat and had work to do) was reinstall the operating system and do a disk repair with disk utility, which seems excessive. The Mac did recently update its operating system: currently OS11.5. I spent two hours in a chat with Apple Support doing a variety of restarts and permission checks, etc - nothing has helped. I've deleted the printer and the software, reintroduced it and restarted everything, no good. I've tried restarting and rebooting both the Mac and the printer, that doesn't help. If its an HP all in one, you can connect to it by. I have looked all over the computer for this application, and it's not there. HP Printers dont have scanning capabilities unless they are all-in-ones. It will print to the printer (Epson Work Force Pro, WF-4725), but when I try to turn on the scanner, I get the message "You do not have permission to open the application 'Epson ES0147'". My Macbook Pro will no longer work together with my Epson printer/scanner to scan. Support Home Products Software and Drivers Diagnostics Contact Us Business Support My HP Account HP printer setup (Wi-Fi network) Connect an HP printer to a local Wi-Fi network to wirelessly print from a personal computer, smartphone, or tablet.
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